I build things that hold up when the pressure is real — cloud infrastructure, security tooling, and the kind of technical support that turns a customer's worst day into a resolved ticket. Currently Technical Support Engineer at Verint, delivering enterprise fraud and security platform support. Previously Cloud Support Specialist at Akamai, where I handled DDoS alerts, compromised account remediation, and database recovery across 500+ global customers. Now building SecureByDefault.io — honest security writing for engineers who want signal, not slides.
I'm a Cloud & Cybersecurity Engineer based in Raleigh, NC, with a track record across enterprise cloud platforms, fraud and security systems, and real-world incident response. The throughline in everything I've done: keeping complex systems running under pressure, and communicating clearly when things go wrong.
I currently work as a Technical Support Engineer at Verint, delivering deep technical support for enterprise Fraud & Security platforms — root-cause analysis, log forensics, and cross-team engineering collaboration on the hardest problems customers escalate. Before that, 2.5 years at Akamai Technologies as a Cloud Support Specialist — triaging DDoS alerts, remediating compromised accounts, and restoring database availability across 500+ global customers, with a 90%+ satisfaction rating. Prior to that: network infrastructure at AT&T and hardware systems at Woven by Toyota.
I'm also a husband, father of five, and someone who writes about security publicly because most security writing is either too academic or too vendor-sponsored. SecureByDefault.io is the version I'd want to read — real attack breakdowns, honest tool evaluations, and practical guidance written for people who work in the field.
Technical skills built through years of cloud support, network engineering, and cybersecurity work — solving real problems in production environments.
Open-source security tools, hardening configs, and incident response resources — built from real operational experience.
"Ron is someone who I have a ton of respect for. He often rose to the occasion to handle new tasks in a rapidly evolving environment, and never made a fuss about it. I often thought of Ron as someone who quietly performed better than many realized because he operates without fanfare or commotion. Dependability and integrity are essential traits in any workplace, but especially so in a remote environment. I absolutely recommend Ron for any team that feels the same."
I'm currently open to Cloud Security Engineer, SOC Analyst, and Cloud Support Engineering roles where I can apply my incident response experience and security mindset at scale. I respond to every genuine message — whether that's a role inquiry, a question about something I've written, or a project worth discussing.
You can also reach me through SecureByDefault.io — subscribe to the newsletter or reply to any issue I send. I read every response.
Send Me an Email